Products

What’s in this magic paste?

A unique blend of 100% certified organic, natural ingredients! Skin-nourishing shea butter, moisture-absorbing arrowroot flour, odor-eliminating bicarbonate soda, coconut oil; the great all-rounder, and some skin-loving jojoba. Add a dash of essential oils, and you’ve got yourself Pits of Joy! cedar + clove contains a certified organic blend of pure essential oils of bergamot, cedarwood atlas, clove bud and patchouli. While lemongrass + lavender contains bergamot, cedarwood atlas, spike lavender and lemongrass, certified organic pure essential oils.

How do I use this stuff?

Rub a pea-size amount under each armpit into the area where hair traditionally grows. For best results apply Pits of Joy to freshly laundered skin after bathing. Once applied, give it a minute before you put on a top to allow it to absorb.

How does it work?

Sweat doesn't actually smell.The odour is caused by bacteria that live on your skin consuming the proteins and lipids in your sweat. So if you eliminate the bacteria, you eliminate the smell!

How long will one of these jars last?

On average, a 50g jar will provide you with between two and three months of joy. Although the exact length of that piece of string depends on you. If you shower six times a day, it’ll probably be less.

What’s the shelf life once I’ve popped the top?

Twelve months from date of purchase.

Why do I need to keep it out of direct sunlight and store it under 30C?

Just like you, Pits of Joy is made using 100% natural ingredients, that can be affected by changes in ambient temperature. Chances are, you probably don’t want to sit in direct sunlight at 30C, and neither do these little pots! Best to store them out of hot conditions as the natural ingredients may become a bit runny. If this happens, simply give it a stir and pop it in the fridge to cool down. It won’t be any less effective for it’s hot experience.

I have hairy armpits. Will this still work?

It sure will!

I remove my hair! Will this still work?

It sure will! We just suggest that you remove hair in the evening, as that process can cause your skin to be more sensitive. But if that’s not possible, no stress, just give it 30 minutes or so before applying.

I’ve had a reaction to natural deodorants in the past. I suspect it might have been the bicarb. Will I get the same reaction?

Bicarbonate soda is a really effective antibacterial and antimicrobial agent, which is why it’s often used in natural deodorants. However, the amount of bicarb in a product coupled with an individual’s skin chemistry, may increase the pH level of the skin and possibly lead to a reaction. While Pits of Joy does contain bicarb, the result of the unique formulation is both effective at eliminating odor while also being gentle on sensitive skin. People who’ve experienced a reaction to other natural deodorants, often find they tolerate these well, and their natural deodorant prayers have been answered! However if you do experience a reaction, please discontinue use.

SHIPPING

What postage methods are available?

Standard postage is offered at a flat rate of $8.25, Australia wide. If you're keen to get your mits on some pits post haste, we can send you up to four jars via Express Post for $17.50. For all orders over $100, free standard postage is available.

Do you ship internationally?

We sure do! Please contact us at hello@pitsofjoy.com.au and we can provide you with a personalised quote.

How long will it take to get my package?

All orders will be processed on the day of purchase and shipped out within one business day. Exact delivery time-frames vary depending on your location within Australia. Standard delivery takes between 2 - 10 days. Express delivery is next business day for all capital cities within Australia, and 1 - 3 days for all other areas.

PAYMENT

What payment methods are accepted?

We accept credit and debit card payments via Stripe, and also through PayPal.

ORDERS, RETURNS & REFUNDS

Do I need an account to place an order?

Nope, you can place an order without making an account. However, if you'd like to save your details for next time, just click the Create Account box on the Checkout screen and one will be created for you. You login details will then be emailed to you.

How do I track my order?

A confirmation email will be sent to you once your order has been processed.

Can I return a product or get a refund?

For hygiene and safety reasons, we're unable to accept returns or provide refunds on opened or used products. For all unopened and unused products, we have a 15 days returns policy. Just return the product to us in it's original packaging and in the condition that you received it, and once its been received and inspected, we'll be in touch with further information. Please be aware that in the case of returns or refunds, we don't cover shipping costs. If you have a concern about your product, please contact us directly at hello@pitsofjoy.com.au so we can help sort it out. If you're aware of any skin sensitivities or allergic reactions, please patch-test the product on the inside of your wrist for 2 to 3 days before using on your arm pits. As everyone's skin chemistry is unique, its important that you look after yours. If you notice a reaction, please discontinue use. Pits of Joy cannot be held responsible for any reaction experienced.
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