FAQ

Tell me about this deodorant paste...

All three varieties contain a unique blend of 100% certified organic, natural ingredients. No harmful chemicals, aluminum, GMOs, triclosan, parabens or synthetic fragrances here!

Base formulation: skin-nourishing shea butter, moisture-absorbing arrowroot flour, odour-eliminating bicarbonate soda, coconut oil; the great anti-bacterial moisturiser and some skin-loving jojoba. Add a dash of certified organic essential oils, and you’ve got yourself Pits of Joy!

cedar + clove contains a of bergamot, cedarwood atlas, clove bud and patchouli essential oils.

fragrance free is exactly that - just the effective base formula, with it's slight aroma of coconut.

lemongrass + lavender contains bergamot, lavender and lemongrass essential oils.

Pits of Joy works by neutralising the odour-causing bacteria, whilst still allowing your body to do what it does naturally.


To break it down; sweat itself doesn’t actually smell. It’s the bacteria that live on your skin consuming the proteins and lipids in your sweat, that causes the odour. So if you eliminate the bacteria, you eliminate the smell!

Natural deodorants are a great choice for people with sensitive skin as they don't contain harsh chemicals and synthetic fragrances. However some people might be sensitive to particular ingredients, so it's essential that you check the ingredient list for anything that might cause irritation.

Pits of Joy's unique formulation is both effective at eliminating odour while also being gentle on sensitive skin. People who’ve experienced a reaction to other natural deodorants, often find they tolerate this range well, and their natural deodorant prayers have been answered! However everyone is different, and if you do experience a reaction, please discontinue use.

Gently rub a pea-size amount under each armpit into the area where hair sometimes grows. Much like wasabi, a little bit goes a long way, and using more won’t make it anymore effective, so no need to lather up.
For best results apply Pits of Joy to freshly laundered skin after bathing. If you’re already a hot mess, never fear; pop some on and it’ll get you through. Either way, just be sure to give it a minute to absorb before you put a top on.

Absolutely!

Just rub the paste into the skin below your hair, and the hair itself.

If you do remove your hair, we just suggest that you do it in the evening, as the process can cause your skin to become more sensitive. But if that’s not possible, just give it 30 minutes or so before applying.

On average, a 55g jar will provide you with between ten and twelve weeks of joy with daily application.

Once opened, your jar will be good for 12 months.

Just like you, Pits of Joy is made using 100% natural ingredients, that can be affected by changes in ambient temperature. For this reason it’s best not to let it get too warm, or leave it in the car or on a window sill. If it does become too hot, give it a good stir and put it in the fridge to cool down.

Postage & Packaging

Standard postage is offered at a flat rate of $10.50, Australia wide.
If you’re keen to get your mits on some joy post haste, we can send you up to four jars via Express Post for $17.50.
For all orders over $100, free standard postage is available.

We also ship internationally! Send us an email to hello@pitsofjoy.com.au and we’ll send you a personalised postage quote.

Orders will be processed and shipped out from Melbourne within two business days.

Exact delivery time frames vary depending on your location within Australia. Standard delivery takes between 2 and 10 days. Express delivery is next business day for all capital cities within Australia, and 1 – 3 days for all other areas.

A confirmation email will be sent to you once your order has been processed.

We figure there's so much single-use packaging out there already, we don't need to use more resources to create more. Which is why we use a range of reclaimed, recycled and compostable packaging to securely wrap your order and protect it in transit. It's one small way we tread as lightly as possible on the planet.

Subscriptions & Accounts

Nope, you can place an order without making an account.

However, if you’d like to save your details for next time, just click the Create Account box on the Checkout screen and one will be created for you.

To start a new subscription, navigate to the page of your favourite deodorant, then from the drop down menu select how frequently you’d like to receive it. From there, head through to the checkout and agree to having your card billed at your chosen time interval. And voila! Your deodorant will arrive on your door step just when you need it. No more running out, just set and forget!

You’re in total control of your subscription from when you set it up. Change address, pause, restart or cancel at anytime, simply by logging into your Account.

For hygiene and safety reasons, we’re unable to accept returns or provide refunds on opened or used products.
For all unopened and unused products, we have a 15 days returns policy. Just return the product to us in it’s original packaging and in the condition that you received it, and once its been received and inspected, we’ll be in touch with further information. Please be aware that in the case of returns or refunds, we don’t cover shipping costs.

If you have a concern about your product, please contact us directly at hello@pitsofjoy.com.au so we can help sort it out.

If you’re aware of any skin sensitivities or allergic reactions, please patch-test the product on the inside of your wrist for 2 to 3 days before using on your arm pits. As everyone’s skin chemistry is unique, its important that you look after yours. If you notice a reaction, please discontinue use. Pits of Joy cannot be held responsible for any reaction experienced.

Jar Return

Collect three or more 55g-size Pits of Joy deodorant jars, post them back to Us and we’ll email you a discount code for free shipping on your next online purchase and a $1 discount on each new jar you buy during that transaction, up to the number of jars your returned to Us. So the more jars you return, the more jars you get a $1 discount on! Once we receive your jars, they’ll be sanitised and given another life (or nine!).

Send us an email at hello@pitsofjoy.com.au and we’ll send you the return postal address and further details.

We just ask that that the jars are clean and undamaged, and that you wrap them up securely before posting.

Wholesale

We'd love to hear from you! Please send us an email to hello@pitsofjoy.com.au and we'll get back to you shortly.